Claims
Here's how to report a claim:
- You can report your claim to any of our carriers toll free, 24 hours a day, 365 days a year.
- You can report your claim and get immediate answers to all your concerns.
- A claims representative will contact you - generally within two hours of reporting your claim – to schedule an inspection of your vehicle or property and answer any questions you may have about deductibles, what's covered, or repairs.
- Some carriers offer pre-approved customer repair service programs. If you use a carrier-suggested repair shop, you'll get a Lifetime Guarantee on the repairs, valid for as long as you own or lease the car.
- If you need a rental car and your policy covers one, your claims representative can make arrangements for a rental. Keep in mind that rental reimbursement varies based on policy coverages and accident circumstances.
- A Company representative will ask some initial questions about you and your claim. Have as much of the following information ready when you call.
- Policy number
- Name, address and phone number for all parties involved in the accident
- Year, make, model and license plate of the vehicles involved
- Facts surrounding the claim, including date, time and location
- Police report number and name of the police agency
- Extent of injuries of all parties involved
- Area of damage on the involved vehicles
- Location of vehicles if not drivable
- Name, address and phone number for any witnesses
Once your claim is reported you can expect to be contacted by the assigned claim adjuster the next business day. This adjuster will work with you to resolve your claim as quickly as possible. The policy coverages you purchased will determine the actions taken by the adjuster. Your adjuster will be able to answer your claim questions and guide you through the process.
Remember to protect your vehicle from further damage.
Claim Numbers
Directly contact your carrier below 24 hours a day.
Bristol West policyholders: Call us right away at 1-800-BRISTOL (1-800-274-7865) to report the claim.
We take new loss reports 24 hours per day, 7 days a week, 365 days a year.
Safeco Insurance policyholders:
Call (800) 332-3226 to report a claim, 24 hours a day, seven days a week.
Hallmark Insurance:
Report a Claim: Click Here or call 800.486.5616 (24 hrs/7days)
Learn More about Insurance: Click Here
The Hartford policyholders:
Fidelity National policyholders:
Unitrin Specialty policyholders:
You can report a claim 24 hours a day, 7 days a week. Click on "Report a Claim" below to report your claim online or you can call 888-253-7834.
Dairyland Insurance policyholders:
(Previously Viking Insurance)
| Auto or Motorcycle Claims: 1-800-325-9559 |
| Home Claims: 1-800-638-8763 |
Barton Mutual Insurance policyholders: Barton Mutual Group
P.O. Box 99
120 South Main Street
Liberal, MO 64762 Telephone: 417-843-6265
Fax: 417-843-2245 Claims: eclaims@bartonmutualgroup.com
Cameron Mutual Insurance policyholders: If you experience a loss, you'll find that Cameron Insurance Companies provides fast and easy claims services. If your request is urgent please contact our claims department at 1-877-725-2461 For more information click on a type of loss: Auto Home Business Farm
Billings Mutual Insurance Policyholders: PO Box 40
118 SW Hwy 60
Billings, MO 65610
(800) 310-2717 Phone
(417) 744-2762 Fax
GMAC Insurance Policyholders: Follow the steps on the next page and let GMAC Insurance file your claim online. It's simple to do! You may also call 1-800-468-3466 24 hours a day, 7 days a week. Here are a few things you'll need to make filing your Claim easy and accurate: - The GMAC Insurance Policyholder's Number
- Information about the property involved
- Details about the loss
If the claim has already been reported, and you know the name or extension of the handling representative, please call 1-888-233-4575.
At GMAC Insurance, we continuously strive to provide excellent customer service. Many changes can take place to affect a GMAC Insurance policy or the processing of a claim over time. Having the most up-to-date information possible is vital to making sure we provide the best service to our customers.
If you are a registered user please take the time to view your personal information to make sure that we have your current address. If you are filing a claim, please make sure that you list your current address on the claim form provided. Or, you may call 1-800-468-3466 to update your address information.
Insuremax Insurance Policyholders: 24 Hour Claim Service
Local: (812) 858-4100
Toll-Free: (877) 858-4100
Infinity Insurance Policyholders:
Infinity provides "One-On-One" Claims Service. That means we want to be the number One company in providing claim service to you, the policyholder. We want to be number One in customer satisfaction by handling claims in a manner that is second to none! Our "One-On-One" Claims Service offers the following: - One personalized information card that provides you with details on what to do in the event of a loss and how to contact our "One-On-One" personnel.
- One nationwide toll-free telephone number, (800) 334-1661, that you can use to report losses 24 hours a day, seven days a week. With this number, you will speak directly with a person, not a recording!
- One representative that will be assigned to the claim. The representative will make immediate contact with all parties involved.
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Missouri Employers Mutual Insurance policyholders:
Headquarters:
Columbia
101 N. Keene St.
Columbia, MO 65201
1.800.442.0593
Fax: 1.800.442.0598
FirstComp policyholders:
When an injury occurs
Report all claims to us immediately regardless of the information you have at hand. FirstComp has established ClaimLine reporting services. Call (888)500-3344 to report an injury when it happens, fax to (877)444-6806 or email FROI@firstcomp.com. State First Report of Injury forms are available below.